Dialysis Technician

The Dialysis Team and the History of Dialysis
Dialysis and Infection Control
Anticoagulation and Heparin Administration
Access to the Bloodstream
Patient and Machine Monitoring and Assessment
Dialysis and Nutrition Management
Dialysis Laboratory Data: Analysis and Interpretation
Diabetes and Hemodialysis
Medication Problems and Dialysis
Acute Kidney Injury and Dialysis
Peritoneal Dialysis and Home Dialysis Therapy
Basic Chemistry of Body Fluids and Electrolytes
Kidney Transplants
Pediatric Hemodialysis
Chronic Kidney Disease in the Elderly
Psychosocial Effects of Dialysis Therapy
Management of Quality in Dialysis Care
Renal Physiology and the Pathology of Renal Failure
Clinical Manifestations of End-Stage Renal Disease
The Dialysate
The Dialyzer
The Delivery System
Principles of Hemodialysis
Dialysis and Water Treatment
Healthcare Facilities and Professionals

Clinical Medical Assistant

The Medical Assisting Profession
Pulmonary System and Testing
EENT
Immunology and Allergies
Dermatology
Endocrinology
Emergency Care
Gastroenterology and Nutrition
Orthopedics and Physical Therapy
Obstetrics and Gynecology
Pediatrics
Neurology
Mental Health
Oncology
Geriatrics
An Introduction to Alternative Medicines
Patient-Centered Care
Safety and the Patient Encounter
Medical and Surgical Asepsis
Pharmacology and Medication Administration
Vital Signs
Minor Surgery
Medical Imaging
Interpersonal Communication

Phlebotomy Technician

Phlebotomy Practice and Quality Management
Preanalytical Complications Causing Medical Errors in Blood Collection
Venipuncture Procedures
Capillary Blood Specimens
Specimen Handling, Transportation, and Processing
Pediatric and Geriatric Procedures
Point-of-Care Collections
Arterial, Intravenous (IV), and Special Collection Procedures
Urinalysis, Body Fluids, and Other Specimens
Drug Use, Forensic Toxicology, Workplace Testing, Sports Medicine, and Related Areas
Communication Strategies for Phlebotomists
Professional Ethics, Legal, and Regulatory Issues for Phlebotomists
Infection Control for Phlebotomists
Safety and First Aid for Phlebotomists
Medical Terminology and Organization of the Human Body
Anatomy and Physiology of Organ Systems
The Cardiovascular and Lymphatic Systems
Blood Collection Equipment

Pharmacy Technician

History of Pharmacy Practice
Technology in the Pharmacy
Inventory Management
Insurance and Third-Party Billing
Over-the-Counter (OTC) Products
Introduction to Compounding
Introduction to Sterile Products
Basic Math for Pharmacy
Pharmacy Measurement Systems
Dosage Calculations
Concentrations and Dilutions
The Professional Pharmacy Technician
AllIgations
Parental Calculations
Pharmacy Business Math
Pharmacology: The Body and Drugs
Pharmacy: The Skin
Pharmacy: Eyes and Ears
Pharmacy: The Gastrointestinal System
Pharmacy: The Musculoskeletal System
Pharmacy: The Respiratory System
Pharmacy: The Cardiovascular, Circulatory, and Lymph Systems
Communication and Customer Care
Pharmacy: The Immune System
Pharmacy: The Renal System
Pharmacy: The Endocrine System
Pharmacy: The Reproductive System
Pharmacy: The Nervous System
Medication Errors
Pharmacy Workplace Safety and Infection Control
Considerations for Geriatric and Pediatric Patients
Biopharmaceuticals
Pharmacy Laws and Ethics
Top 200 Drugs, Pharmacy Abbreviations, and Terminology
Dosage Formulations and Administration
Referencing and Drug Information Resources
Retail Pharmacy
Health System Pharmacy

EKG Technician

Coronary Anatomy and Physiology
Rhythms Originating in the Ventricles
AV Blocks
Rhythms Practice Strips
Artificial Pacemakers
Diagnostic Electrocardiography
How to Interpret a 12-Lead EKG
Myocardial Infarction
Cardiac Medications and Electrical Therapy
Lead Morphology and Placement
Electrophysiology
Technical Aspects of the EKG
Calculating Heart Rate
How to Interpret a Rhythm Strip
Rhythms Originating from the Sinus Node
Rhythms Originating from the Atria
Rhythms Originating in the AV Junction

Assisted Living & Personal Care

The Long-Term Care Environment
Activities and Programs in Assisted Living
Care of Individuals with Special Needs
Care of the Dying
Rehabilitation and Return to Self-Care
Special Procedures for Residential Care
Care of the Surgical Patient
Physiology, Psychology, and Sociology of Aging
Memory Care
Infection Control in the Residential Environment
Homemaking and Safety in the Residential Environment
Planning, Purchasing, and Serving Food to Patients
Basic Personal Care
Preventing Fluid Overload and Dehydration
Warm and Cold Applications
Neonatal and Pediatric Care
Growth and Development

Medical Administrative Assistant

Becoming a Successful Student
Patient Scheduling
Medical Records Management
Electronic Medical Records
Computers in the Medical Office
Equipment, Maintenance, and Supply Inventory
Office Policies and Procedures
Handling Emergencies in the Medical Office
Insurance Billing and Authorizations
Basics of Diagnostic Coding
Basics of Procedural Coding
The History of Medicine and Healthcare
Billing, Collections, and Credit
Payroll, Accounts Payable, and Banking Procedures
Managing the Medical Office
Competing in the Job Market
Medical Assisting Today
The Medical Assisting Career: Roles and Responsibilities
Medical Law and Ethics
Interpersonal Communication
Written Communication
Telephone Procedures
Front Desk Reception

EHRM

Functional EHR Systems
Basics of Medical Record Software
Data Entry at the Point of Care
Electronic Orders
Problem Lists, Results Management, and Trending
Data Entry Using Flow Sheets and Anatomical Drawings
Using the EHR to Improve Patient Health
Privacy and Security of Health Records
Using the Internet to Expedite Patient Care
EHR Coding and Reimbursement
Accreditation, Regulation, and HIPAA
Fundamentals of Information Systems and Healthcare Records
Comparison of Paper and Electronic Records
Additional Health Information Systems
Healthcare Coding and Reimbursement
Healthcare Transactions and Billing
Statistics, Research, and Quality Management
Electronic Health Records: An Overview
EMS Operations

Medical Billing & Coding

Reimbursement, HIPAA, and Compliance
ICD-10-PCS Coding
ICD-10-CM Coding
CPT Coding: Anesthesia Services
CPT Coding: Surgery
CPT Coding: Integumentary and Musculoskeletal Systems Procedures (10,000 & 20,000 Series)
CPT Coding: Respiratory System Procedures (30,000 Series)
CPT Coding: Cardiovascular System Procedures (30,000 Series)
CPT Coding: Hemic, Lymphatic, Mediastinum, and Diaphragm Procedures (30,000 Series)
CPT Coding: Digestive System Procedures (40,000 Series)
CPT Coding: Urinary and Male Reproductive Systems Procedures (50,000 Series)
CPT Coding: Female Reproductive System, Maternity Care, and Delivery Procedures (50,000 Series)
CPT Coding: Endocrine and Nervous System Procedures (50,000 & 60,000 Series)
ICD-10-CM Guidelines
CPT Coding: Eye and Ocular Adnexa, Auditory System, and Operating Microscope Procedures
CPT Coding: Radiology Procedures
CPT Coding: Pathology and Laboratory Procedures
CPT Coding: Medicine Procedures
Inpatient Coding
ICD-10-CM: Organization and Rules
ICD-10-CM Chapter-Specific Guidelines
Introduction to the CPT and Level II National Code (HCPCS)
CPT Modifiers
CPT Coding: Evaluation and Management Services

Medical Terminology

An Introduction to Medical Terminology
Medical Terminology of the Female Reproductive System, Obstetrics, and Gynecology
Medical Terminology of the Nervous System and Neurology
Medical Terminology of the Endocrine System and Endocrinology
Medical Terminology of the Ear, Nose, and Throat: Ophthalmology and Otorhinolaryngology
An Introduction to Anatomical Terminology
Medical Terminology of the Integumentary System and Dermatology
Medical Terminology of the Musculoskeletal System and Orthopedics
Medical Terminology of the Cardiovascular System and Cardiology
Medical Terminology Related to Hematology and Immunology
Medical Terminology of the Respiratory System and Pulmonology
Medical Terminology of the Digestive System and Gastroenterology
Medical Terminology of Urology, and Nephrology: Urinary and Male Reproductive Systems

Dental Administrative Assistant

The Dental Office
Dental Ethics and Law
Communications and Practice Management Procedures
Financial Management, Dental Insurance, and Skills Marketing
Dental Ethics and Law
History of Dentistry

Emergency Medical Services

Preparation for EMT
Trauma
Life Span and Special Populations
Anatomy and Physiology, Pathophysiology, and Medical Terminology
Airway
Vital Signs and Scene Size Up
Patient Assessment
Pharmacology
Shock and Resuscitation
Medical Emergencies, Part 1
Medical Emergencies, Part 2

Nursing Assistant

An Overview of the Healthcare System
Patient Environment and Comfort
Patient Hygiene
Skin Care
Nutrition and Hydration
Elimination
Cognitive Impairment
Ensuring Patient Rights
Communication and Interpersonal Skills
Infection Control in the Healthcare Facility
Patient Environment, Safety, and Emergencies
Basic Anatomy and Body Systems: Part I
Basic Anatomy and Body Systems: Part II
Vital Signs and Measurement
Body Mechanics

Dental Assistant

Dental Disease and Infection Control
Dental Caries and Periodontal Disease
Oral Health and Nutrition
Instrument Processing and Sterilization
Occupational Health and Safety and Water Lines
Dental Examination and Treatment Planning
Caring for the Dental Patient
Dental Instruments
Dentistry and Ergonomics
Moisture Control
Dental Pharmacology and Pain Control
Dental Radiography
Dental Film and Processing Procedures
Intraoral Radiographic Procedures
Extraoral and Digital Radiographic Procedures
Restorative and Aesthetic Dental Materials
Dental Liners, Bases, and Bonding Systems
Impression Materials and Laboratory Materials and Procedures
General Dentistry and Matrix Systems
General Anatomy & Physiology
Coronal Polishing and Dental Sealants
Fixed Prosthodontics and Provisional Coverage
Removable Prosthodontics
Dental Implants and Endodontic Procedures
Periodontal and Oral Surgery Procedures
Pediatric and Orthodontic Procedures
Assisting in Emergency Care
Head and Neck Anatomy
The Face and Oral Embryology
Tooth Development
Dental Charting
Oral Pathology
Microbiology

Anatomy & Physiology Basics

Body Structure and Function
The Digestive System and Urinary System
The Integumentary System, Skeletal System, and Muscular System
The Nervous System, Endocrine System, and Reproductive System
The Respiratory System, Circulatory System, and Lymphatic System

Diversity & Cultural Competence in Healthcare

Diversity and Cultural Competencies
Health Disparities and Cultural Groups
Cross Cultural Communications
Frameworks and Practical Approaches
Striving for Cultural Competence

Healthcare Career Development

Professionalism in Healthcare
Start Your Career, Create and Manage Your Brand
Foundations for Creating an Exceptional Patient Experience

Medical Law & Ethics

Brief Review of Medical Law and Ethics
The Legal System and Its Impact on Healthcare
Healthcare Provider Rights and Responsibilities
Patient Rights and Responsibilities
Professional Liability and Malpractice

Healthcare Math

Whole Numbers and Decimals
Fractions, Ratios, and Proportions
Percentages and Combined Applications
Measurement
Pre-Algebra

Health Insurance

Healthcare Billing
Healthcare Claim Preparation
Healthcare Claim Transmition
Medicaid
Medicare

Veterinary Assistant

Basic Medical Terminology
The Musculoskeletal System
Common Animal Terms and Animal Names
The Gastrointestinal System
The Urinary System
The Cardiovascular System
The Respiratory System
The Integumentary System
The Endocrine System
The Reproductive System
The Nervous System and Special Senses
Blood, The Lymphatic System, and Immunity
Testing, Pharmacology, and Surgery Terminology
Veterinary Concepts For Canines and Felines
Veterinary Concepts For Equine
Veterinary Concepts For Ruminants
Veterinary Concepts For Swine
Veterinary Concepts For Birds and Other Species
Veterinary Professional, Legal, Ethical, Safety, and Communication Issues
Veterinary Practice
Diagnostic Imaging
Veterinary Laboratory Techniques
The Study of Pathogens
Pharmacology and Pharmacy
Pathology, Response To Disease, and Prevention
Wounds, Fractures, and Injuries
Anesthesia, Analgesia, and Anesthetic Nursing
Surgery
Fluid Therapy and Blood Transfusion
Emergencies and Critical Care
Small Animal Dentistry
Physical Therapy, Rehabilitation, and Complementary Medicine
Animal Management
Patient History and Physical Examination
Nutrition
Nursing Care of Dogs and Cats
Nursing Care of Horses
Nursing Care of Production Animals, Camelids, and Ratites
Nursing Care of Companion Birds, Reptiles, and Amphibians
Nursing Care of Orphaned and Injured Wild Animals
Nursing Care of Laboratory Animals

Healthcare Customer Service

Customer Service in Healthcare
Customer Service Rules
Resolving Customer Complaints