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Physician's Office Assistant with Medical Terminology

Physician's Office Assistants primarily work in doctor’s offices, clinics, outpatient settings, hospitals, and other healthcare settings. Medical assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified physician's office assistants.  

Starting with Medical Terminology, this course covers a broad range of medical vocabulary that pertains to systems of human anatomy and medical treatment. This course presents components of medical vocabulary such as prefixes and suffixes and root words. This will provide you the basic skills to breakdown and define medical terminology used in the healthcare field. Having this understanding of common medical terms can help you grow and develop into a career in the healthcare industry. From there, the content covers information on medical administration and assistance, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances.

Program Objectives

After completing this program, learners will be able to:

  • Basic skills for building and analyzing medical terms
  • The use of word roots, combining forms, suffixes, and prefixes
  • Anatomical terminology
  • Introduction to the major medical specialties
  • Anatomy and physiology of body systems
  • Medical terms aligned to the organs and tissues of the body and their function in health and disease
  • Pronunciation of terms
  • Spelling of terms
  • Practice analyzing, pronouncing, and spelling terms related to anatomy and physiology
  • Practice analyzing, pronouncing, and spelling medical terms containing diagnostic and procedural suffixes
  • Practice deciphering medical terminology as written in case reports
  • Major classes of drugs and associated medical terms
  • Diagnostic tests and procedures organized by body system
  • Medical abbreviations and symbolsProvide an overview of the healthcare industry and expectations for a healthcare professional
  • Understand the role of the medical administrative assistant
  • Describe the history of medicine, medicine and the law, medical malpractice, medical ethics, and medical practice specialties
  • Understand ethical and legal issues, fraud abuse, and compliance
  • Employ office and patient communication techniques, conduct appointment scheduling and general office duties
  • Employ technology in the healthcare environment
  • Employ basic terminology used in the medical office
  • Assist with medical records management, confidentiality of the medical record, initiating a medical record for a new client and filing reports in the medical record
  • Implement HIPAA procedures and adhere to the patient bill of rights and confidentiality
  • Understand financial and practice management
  • Understand health insurance coverage, and billing and coding procedures
  • Understand professional fees, billing and collecting procedures, accounting systems and credit arrangements
  • Perform medical accounting, financial statements, cost analysis, and budgets for the medical practice
  • Understand the fundamentals of specimen collection, laboratory safety and federal and state regulations
  • Assist with medical emergencies

Certification Opportunities

After completing this program, learners will have the opportunity to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field.

 National Workforce Career Association (NWCA) Medical Terminology Certification (MTC)
 National Workforce Career Association (NWCA) Medical Administrative Assistant Certification (MAAC)


 

 

 

Optional Volunteer Externship Opportunity

Learners who complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization whose work aligns with this area of study in order to gain valuable hands-on experience.  As learners progress through their eLearning program, an Externship Coordinator will reach out to coordinate placement.

Note: Additional documentation including health records, immunizations, drug-screening, criminal background checks, etc. may be required by the externship facility.

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